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Ashleigh Trout

CNN App or Crash?



While looking through news apps, I decided to take a look at the CNN Breaking US & World News app. While the app has a great graphic interface with easy-to-read fonts and well-organized articles due to subject and popularity, it seems they put too much effort into the app's appearance rather than its effectiveness. Multiple users have reported frequent crashes and video interruptions. One user complained, "It's shocking that the CNN app has so many issues! I've had the same as a lot of the other reviewers but my biggest frustration is that neither the picture-in-picture nor the Listen & Go feature work anymore" (Jeni 1). While it’s nice that CNN has attempted to create a suitable platform to better disperse breaking news, it’s also important to be able to support the large-scale operations such an app would require. It’s important to keep in mind that an app’s usability is just as important as its graphic design


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